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    • RTS Orders ship in 2-3 business days AFTER order (sometimes quicker).

    • CUSTOM orders ship in 2-3wks AFTER order (more for Birthday Bundle)


    Orders placed on friday begin processing on Monday.

    If you purchase a ready to ship item with an item that has a turnaround time such as a PRE-ORDER/MADE TO ORDER item, all items will ship together at the end of the turnaround time.

    Shipping speed DOES NOT affect the turnaround time. Shipping speed is how soon your item will reach you once shipped.

    Please pay attention to turnaround times, we clearly state all turnaround times for our made to order items and pre-order. So please order accordingly. Some items have a turnaround time of up to 4 weeks which does not include weekends or shipping time.

    We do not accept any responsibility for lost or stolen packages, mailbox theft or delays within the USPS that are out of our control. Shipping times are estimates based on the USPS and are not guaranteed. We do not refund, reissue or replace orders due to USPS issues.

    Once your package has been scanned by USPS we are released of any and all responsibility. If you are experiencing issues with delivery you will need to contact usps or your local post office. All orders are shipped with a tracking.


    Once an order is placed we only ship to the address provided on the order. Please makes sure your address is correct. We print the shipping label exactly as you have entered it. If there are errors with the information you have entered this can lead to extreme delays, undeliverable packages, packages not being scanned or accepted, and lost in transit for which we are not responsible. You are responsible for entering the correct information. Once we print the shipping label, we cannot be refunded for them. If you have entered your address incorrectly, and it cannot be delivered as addressed you will be invoiced for the shipping fee again to have a new label printed.

    We do ship internationally. Please note that you (the customer)responsible for any customs charges, import taxes and/or fees.

    For international orders once your order has shipped it can take up to 2 weeks for you to receive your order and we cannot control the package once it has left our hands. In most cases, the tracking will not update until it has reached your country.